Celebrating Accreditation

We are proud to be a member hospital of the

American Animal Hospital Association

AAHA is a national organization that encourages excellence in companion animal patient care.  In order to become a member, a hospital must voluntarily meet a strict code of standards which includes inspection and comparison to other hospitals nationwide.  We have achieved the top level of accreditation an achievement met by only 15% of veterinary facilities in the USA and Canada!

According to AAHA's website:

AAHA developed the Accreditation Program to raise the level of care being provided to companion animals.  [AAHA] also wanted to increase loyalty among veterinary staff members and provide a way for practices to show their excellence to their communities and clients.  AAHA, along with a group of veterinary experts, developed the AAHA Standards of Accreditation as benchmarks of excellence.  [AAHA] also developed the evaluation system where practices are regularly evaluated by a Practice Consultant to ensure they meet AAHA's Standards.

Heartwood is proud to mention that we passed our AAHA Standards of Accreditation evaluation on October 27, 2004. We are scheduled for another AAHA Accreditation evaluation on October 27, 2007.  We are very pleased to mention that Heartwood has been an AAHA Accredited hospital since we opened our doors in 2000, out of 88 Animal Hospitals in Franklin and Wake Counties, less than 6% are AAHA Accredited. We will be evaluated once again on the following standards:

  • Anesthesia
  • Client Service
  • Contagious Disease
  • Continuing Education
  • Dentistry
  • Diagnostic Imaging
  • Emergency/Urgent Care
  • Examination Facilities
  • Housekeeping and Maintenance
  • Human Resources
  • Laboratory
  • Leadership
  • Medical Records
  • Pain Management
  • Patient Care
  • Pharmacy
  • Safety
  • Surgery

Please visit the aaha website at www.healthypet.com to find our what types of benefits this provides for your furry friends.

AAHA: American Animal Hospital Association

3091 May's Crossroads Road
Youngsville, NC  27596
919-570-9311